Privacy Policy

Last Updated: 11/1/2024

Simkhovich Transport and Towing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.simkotow.com] (“Site”). Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

a. Personal Information We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

• Contact us through our website forms, email, or phone.
• Request services or make a reservation.
• Sign up for newsletters or promotional materials.

Personal Information may include:

• Name
• Email Address
• Phone Number
• Mailing Address
• Payment Information (processed securely)
• Vehicle Information

b. Non-Personal Information We may collect non-personal information about your visit to our Site, such as:

• Browser type
• Operating system
• IP address
• Pages visited
• Time and date of visit

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To fulfill your requests for transport and towing services.
• Communication: To respond to your inquiries, provide customer support, and send updates or promotional materials.
• Improvement: To enhance our website, services, and user experience.
• Security: To protect against fraudulent or unauthorized activities.
• Compliance: To comply with legal obligations and enforce our policies.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our business, such as payment processors and IT services.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: For any other purposes with your explicit consent.

Note: We do not sell, trade, or otherwise transfer your Personal Information to outside parties for their marketing purposes without your consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information, including:

• Encryption: Secure transmission of sensitive information.
• Access Controls: Restricting access to authorized personnel only.
• Regular Audits: Monitoring and updating security practices regularly.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your Personal Information:

• Access: Request access to the Personal Information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your Personal Information under certain conditions.
• Opt-Out: Opt-out of receiving promotional communications from us.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We may use “cookies” and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Analyze website usage
• Personalize content
• Improve navigation

You can choose to disable cookies through your browser settings, but this may affect the functionality of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently received Personal Information from a child, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Simkhovich Transport and Towing, LLC
2657 Martinsburg Pike
Phone: (540) 662-8822
Email: simkotow@gmail.com